Refunds & score guarantee

14 days, no questions

Changed your mind? Within 14 days of buying, open the app → More → Passes & refunds → Refund. It's instant; your bank shows it in 5–10 business days.

The score guarantee

Did the work and still came in below your target? If you completed at least 80% of your plan and every full mock for your exam, set your target before the test, and your official score on that composite is below it, claim within 60 days of your test date in the app (More → Claim the score guarantee). The app checks the conditions and refunds immediately. Full conditions: Terms §5.

Anything else

Charged twice by accident? The duplicate is refunded automatically. Any other problem — write to us; a human answers.